Good to know
Frequently Asked Questions
Everything you need to know before booking. Still have a question? Reach out — we respond fast.
Contact usBooking
How far in advance should I book?+
We recommend 2–4 weeks ahead, especially for weekend dates in peak season. Last-minute? Reach out — we'll do our best.
What's included with every rental?+
Professional delivery, full installation, and takedown after your event. You never lift a pole.
Payment
Is a deposit required?+
A deposit secures your date, with the balance due before your event. Details are confirmed at booking.
Setup & site
How much space do I need?+
Plan for roughly 5 ft of extra clearance on all sides of the tent for staking and safe installation.
Can the tent go on concrete or pavement?+
Yes — we use weighted anchoring where staking isn't possible. Let us know your surface when booking.
What's the difference between tent only and with drapery?+
Tent only is the frame and canopy. With drapery adds full premium fabric draping on the ceiling and legs — the signature LuxEvents look.
Weather
What if it rains?+
Our tents are built for weather. Sidewalls are available on request for added protection from rain and wind.